United Airlines Senior Analyst - Technical Operations Data and Analytics in Gurgaon, India
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Technical Operations is the maintenance, repair and overhaul division of United. The department includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.
Job overview and responsibilities
The Technical Operations Analytics team is looking for a passionate Senior Analyst to turn data into information and information into insight to drive business decisions. The group strives to get the right work done on the right aircraft at the right location at the right time. To do this, we partner with business owners to pursue analytical opportunities within maintenance planning, supply chain, aircraft health monitoring, aircraft engineering, maintenance execution, and maintenance programs, among other areas.
We are seeking creative, driven, and detail-oriented individuals who enjoy tackling complex problems quantitatively. Individuals who have a desire to improve the performance of United's fleet and maintenance operation are encouraged to apply. This role requires not only analytics skills, but also strategic thinking and strong internal / external client relationships.
Mine data and provide accurate information, identify key issues and trends, apply rigorous analysis
Review existing reports, dashboards, and performance indicators to modify, enhance, and develop new reports and metrics
Extract data from a variety of sources for use in analysis and models; complete ad-hoc reporting and data analysis
Continuously develop and demonstrate improved analysis methodologies
Encourage development and sharing of internal best practices and foster collaboration with internal and external teams
Develop statistical models to improve forecasts, operational metrics, financial performance, etc.
Prepare and deliver presentations on operational performance to organizational leaders
This position is offered on local terms and conditions within United’s wholly owned subsidiary United Airlines Business Services Pvt. Ltd. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.
Bachelor's degree in a quantitative field like Math, Statistics, Operations Research, Computer Science, Engineering, or related field
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
Proven comfort with and an intellectual curiosity for working with very large data sets, pulling in relevant team members to address identified - and sometimes undiscovered - needs
Knowledge of predictive modeling, test design, and database querying
Experience manipulating and analyzing complex, high-volume, high dimensionality data from various sources to highlight patterns and relationships
Familiarity with relational database structures
Must be fluent in English (written and spoken)
Adept in building presentations for senior leadership team
Superior attention to accuracy and detail
At least 2-4 years of experience in analytics
Must be legally authorized to work in India for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
Master's Degree in a quantitative field and/or MBA
Expertise in at least one of the following areas: econometrics, machine learning, optimization, simulation, text analytics
Basic programming skills for web scraping and experience working with non-structured data
Understanding of airline maintenance operations
Take a project from the exploratory phase to completion by learning a business problem, finding the data required, building models from scratch, and deploying a solution to end users
Source and scope valuable new projects based on domain expertise and relationships with business groups
At least 1 year of airline experience
Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT
Division: 66 Technical Operations/Maintenance
Function: Tech Ops / Maintenance - Management & Administrative
Equal Opportunity Employer – Minorities/Women/Veterans/Disabled